Duration: 9+ months Compensation: $55-65/hr Location: 100% REMOTE Responsibilities: Monitor assigned telecommunication systems to identify necessary upgrades and enhancements while implementing upgrades and patching telephony by conferring with vendors, developing, testing, evaluating, and installing enhancements. Identify and lead vulnerability remediations. Develop test and implementation procedures for call center changes and new builds. Stay abreast of the latest best practices by participating in educational opportunities through publications, networking, and professional organizations. Provide guidance, training, and mentorship to other employees through leadership and firsthand experience. Provide system support, including on-call rotation, troubleshoot, and resolve complex system issues. Requirements: 3 years of experience with the following Telephony Platforms: Verint - Call Recording and Workforce Management Avaya (CMS, Communications Manager, Experience Portal, Contact Center Elite) Mindful - Callbacks Application CTI Integration (nice to have) Contact Center Product Knowledge of other platforms (Genesys Cloud, Zoom Contact Center) Familiarity with Microsoft and Linux system administration. Strong troubleshooting and debugging skills. Outstanding communication skills. Seniority level Entry level Employment type Contract Job function Information Technology #J-18808-Ljbffr The Brixton Group
Natural Gas Trading Analyst Location Houston, TX : Uniper seeks a Natural Gas Trading Analyst to join its North American team, either in its Houston, Texas location or from the New York City area. What we offer At Uniper we value a sustainable balance for the work...
Job Details: Job Title: International Freight Coordinator/Forwarder Client: Logistics and Transportation Working Location: Wilmington, CA Working Style: On-site Salary: $20 - $30/hour (DOE) Working Hours: 8-5 Language: Bilingual (English/Japanese...
...Job Description Anders Group is seeking a travel Medical Lab Technician for a travel job in Sweetwater, Tennessee. Job Description & Requirements... ...-free stipend amount to be determined. Posted job title: Laboratory - Medical Lab Technician @ Sweetwater Hospital Association...
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...Chef Catering Private Aviation Atikis MN Aviation Catering is hiring a chef to work at our Twin Cities commissary located in Saint Anthony, two miles west of Rosedale. Your qualifications include: Experience with food preparation. A history of working effectively in...