Job Description

Job Description

Job Description

• Set up the “mise enplace” for events.
• Runs food from and to kitchen to event, sets and display the food on buffet tables.
• Makes coffee in quantity needed just before service.
• Transport soiled ware to wash area and return empty queen mary truck to bus area.
• Set up equipment stations in designated areas so service staff can carry out their functions.
• Establish bus stations in service corridor for efficient operation.
• Perform general/routine cleaning tasks using the standard hotel cleaning products as assigned to adhere to health and hotel standards.
• To clean and dry floors to avoid slip and fall accidents.
• Proper handling of equipment and decorations.
• Perform other duties as requested such as cleaning up unexpected spills, executing special guest/customer requests, moving supplies and equipment etc.
• Performs all clean up duties and break down areas. Performs general/routine cleaning tasks using standards hotel cleaning products as assigned by supervisor in order to maintain health and sanitation standards. Cleans and dries floors to prevent slip/fall accidents or injuries.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Maintain an open line of communication between guest/customers, management and service staff.
• Assist co-workers.
• Greets guest/customer immediately with a friendly and sincere welcome.
• Comply with Health Department requirements at all times.
• Follow the lost & found procedures.
• Attend to guest/customer requests.
• Attend training for team members.
• Ensures all buffet and station are completely se ups in a timely manner according to standards or guest/customer request.
• Attend all mandatory meetings.

About the Role:

The Banquet Steward plays a crucial role in ensuring the smooth operation of events and functions at CPH Management LLC. This position is responsible for maintaining cleanliness and organization in banquet areas, which directly impacts guest satisfaction and the overall success of events. The steward will work closely with the kitchen and service staff to ensure that all necessary supplies are available and that the dining areas are set up according to specifications. Attention to detail and a commitment to high standards of service are essential, as the steward will be responsible for the presentation and cleanliness of all banquet facilities. Ultimately, the Banquet Steward contributes to creating memorable experiences for guests through exceptional service and a well-maintained environment.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a hospitality or food service environment preferred.

Preferred Qualifications:

• Experience in banquet service or event management.
• Knowledge of food safety and sanitation practices.

Responsibilities:

• Clean and maintain banquet areas, including dining rooms, kitchens, and storage spaces.
• Assist in setting up and breaking down banquet events, including arranging tables, chairs, and linens.
• Ensure that all necessary supplies, such as glassware, utensils, and serving dishes, are stocked and ready for use.
• Work collaboratively with kitchen and service staff to ensure timely and efficient service during events.
• Report any maintenance or safety issues to management promptly.

Skills:

The required skills for this position include strong attention to detail, which is essential for maintaining cleanliness and organization in banquet areas. Effective communication skills are necessary to collaborate with kitchen and service staff, ensuring that all aspects of an event run smoothly. Time management skills are also important, as the steward must efficiently set up and break down events while adhering to tight schedules. Preferred skills, such as knowledge of food safety practices, enhance the steward's ability to maintain a safe and hygienic environment. Overall, these skills contribute to the steward's ability to provide exceptional service and support the success of events at CPH Management LLC.

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