Job Description

Job Description

The opportunity

Delaware North's Patina Group is searching for a Catering Operations Manager to join our team at Patina Event Catering in Los Angeles, California. Our ideal candidate is a detailed-oriented individual with extensive background in event planning, managing logistics, teams, scheduling, budgets and event execution to create exceptional experiences for our guests.

Pay

Minimum – Anticipated Maximum Base Salary: $68,640 - $88,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Partner closely with clients, guests, and catering staff to produce exceptional events that drive referrals and positive public opinion.
• Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout.
• Manage the customer decision and relationship process.
• Organize the necessary banquet, kitchen, and service staff and arrangements for each event.
• Maintain an excellent track record of budgetary management and exceeding guests' expectations.
• Document and review all records for each catering event and analyze what can be done to improve booking sales.
• Facilitate repeat and new business for catering functions.
• Maintain an excellent knowledge of food, wine, and spirits while marketing our brand.
• Develop effective presentations both verbally and in writing where ideas, opinions, recommendations, and conclusions display strong understanding and expertise in the sales process.
• Design and deliver appropriate catering menus by collaborating with clients and chefs.

More about you

• A minimum of three years of catering management and operations experience in a fine dining venue is required.
• Bachelor's degree in hospitality management or related preferred.
• Experience in food preparation, inventory and cost control, scheduling, and purchasing.
• Excellent customer service orientation, communication, and organizational skills.
• Ability to analyze data and make decisions.
• Must be familiar with standard food and beverage equipment.
• Ability to work event hours, including some holidays, weekends, and evenings.
• Strong interpersonal skills and the ability to work in a team-oriented environment.

Shift details

Days
Evenings as needed
Holidays
OT as needed
M-F
Weekends
Events

Who we are

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$68,640 - $88,400 / year

Job Tags

Full time, Part time, Shift work, Afternoon shift,

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