Job Description

Job Summary:
Couriers at Kelly Services play a critical role in ensuring the efficient and secure delivery of documents, packages, and other items to clients and businesses. This position requires punctuality, reliability, and the ability to handle items with care.

Responsibilities:
- Transport and deliver items to clients or businesses in a safe, timely, and efficient manner.
- Handle various delivery tasks including the loading and unloading of materials, ensuring that all deliveries are accurate and undamaged.
- Review orders before and after delivery to confirm that orders are complete, the charges are correct, and the customer is satisfied.
- Maintain communication with the central dispatch unit to receive delivery instructions or notices of changes in route or schedule.
- Collect payments and signatures from customers as required and manage transaction receipts.
- Conduct routine maintenance checks on the delivery vehicle to ensure operational efficiency and report any malfunctions or accidents to the management.
- Navigate a variety of routes throughout the city while adhering to all traffic laws and regulations.
- Ensure confidentiality and security of the delivered items.

Qualifications:
- High school diploma or equivalent.
- Proven experience as a courier or delivery driver.
- Valid professional driver’s license and a clean driving record.
- Familiarity with using GPS devices and local geographical knowledge for efficient navigation.
- Strong organizational and time management skills; capable of managing tight schedules.
- Excellent interpersonal and communication skills, with a focus on customer service.
- Physical ability to lift and maneuver heavy items and stand for extended periods.

Additional Requirements:
- Flexibility to work various shifts, including evenings and weekends, as needed.
- Ability to work under pressure and in all weather conditions.
- Attention to detail and problem-solving skills to handle delivery issues effectively.

This role is suited for individuals who are dedicated to customer satisfaction and who can work efficiently under minimal supervision. Kelly Services values reliability and professionalism, ensuring that all couriers are supported to meet the high standards expected by clients.

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