Job Description

Job Description

THIS IS DISPATCH 3 DAYS Support

Scope anticipated:

Day 1 – Pre-deployment site visit (Estimated 3 hours) - estimate 1 week before go-live date

Objective: Prepare and stage network devices for onsite deployment, ensuring readiness for the move day. This will occur 1 week before go-live date.

Activities:

• Confirm rack is installed and grounded
• Confirm UPS is connected - Mount in the rack, configure IP address, subnet mask, and default gateway, and connect to the network (if managed).
• Confirm room looks clean and ready for go-live date
• Confirm all patch panels are installed and connected
• Confirm all WAPs are installed
• Confirm all material are ready for installation date
• Cables
• SFP
• Carts
• Provide checklist of any deficiencies to the Project Manager and send pictures of site in current state

Deliverables:

• Complete a walkthrough of the site and confirm the location is ready for go-live day activities. Send checklist of deficiencies to address to Project Manager (if any)

Day 2 - Go-live Day Activities (Estimated 5 hours) - go-live date

• Prepare New Site Router:
• Unpack, mount in the rack, connect power and cables, and retain packaging for legacy equipment transport.
• Prepare New Site Switch:
• Unpack, mount in the rack, connect power and cables, and retain packaging for legacy equipment transport.
• Network Equipment Relocation (Wiring Closet):
• Remove and label the router, switch, UPS, and DIGI from the legacy rack.
• Package all equipment for shipment to the new site.
• Printer Relocation (if required):
• Disconnect the network printer from the network.
• Transport equipment to the new building using provided carts.
• Equipment Installation at New Site:
• Reinstall and reconnect equipment, including two access points, the network printer, Digi and reconnection of Video conferencing equipment.
• Network cabling – Connect all cables per the cabling diagram.
• Work with Remote resource to confirm connectivity of hardware installed & install DIGI
• Send pictures of hardware connections and labels to Project Manager

Day 3 - Post-Implementation (4 hours) - day after go-live date

Objective: Provide remote and onsite support to review site and address immediate needs on any identified issues

Activities:

Post Go-Live Support: (Estimated 4 Hours).

• Deploy smart hands resources onsite to assist IT staff with final validations and adjustments.
• Test the site to make sure all network hardware is working as intended
• Identify any potential issues and create working list for network team to complete
• Confirm full functionality from a network perspective
• Verify proper cable connections

Deliverables:

• Compile list of any deficiencies and provide to remote resource to address
• Confirm site is operational
• Provide project Manager update of any identified issues to be addresse

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