Help Desk Specialist Job at Perspektiv Design, LLC, Middleton, WI

Z1NaRGV1bCtpeDIvS3IySU5PcHo3S2V3dUE9PQ==
  • Perspektiv Design, LLC
  • Middleton, WI

Job Description

Job Description: Help Desk Specialist

Job Responsibilities:

  • Provide technical assistance and support to staff and clients regarding IT issues and inquiries.
  • Install, configure, and troubleshoot hardware and software systems.
  • Respond to service tickets and resolve technical problems efficiently.
  • Collaborate with IT team members to escalate and escalate complex issues.
  • Maintain accurate records of all IT support activities.

Essential Qualifications:

  • Minimum of 1 year of experience in IT support or help desk role.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Excellent communication and customer service skills.
  • Strong problem-solving abilities and attention to detail.
  • Knowledge of ITIL best practices is a plus.

Desired Experience:

  • Experience with remote support tools.
  • Familiarity with ticketing systems and IT service management.
  • Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are advantageous.

Salary & Benefits:

  • Salary Range: $85,000 - $110,000 per year
  • Benefits package including health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and career growth within the organization.

Job Tags

Remote work,

Similar Jobs

Uniper

Natural Gas Trading Analyst Job at Uniper

Natural Gas Trading Analyst Location Houston, TX : Uniper seeks a Natural Gas Trading Analyst to join its North American team, either in its Houston, Texas location or from the New York City area. What we offer At Uniper we value a sustainable balance for the work... 

PetSitter.com

Pet Sitter Wanted - Join As A Pet Sitter In Jacksonville, Il Earn $15/Hour Caring For Furry Friends! Job at PetSitter.com

 ...important that you have a genuine passion for pets and can commit to ensuring their well-being and happiness while I'm away.I offer $15 per hour for your time and dedication. If you have experience with dogs and are interested in this pet sitting opportunity, please feel... 

Mintahoe Catering & Events

Private Airline Catering Chef Job at Mintahoe Catering & Events

 ...Chef Catering Private Aviation Atikis MN Aviation Catering is hiring a chef to work at our Twin Cities commissary located in Saint Anthony, two miles west of Rosedale. Your qualifications include: Experience with food preparation. A history of working effectively in... 

Cinter Career Services

International Logistics Coordinator - Japanese Job at Cinter Career Services

Job Details: Job Title: International Freight Coordinator/Forwarder Client: Logistics and Transportation Working Location: Wilmington, CA Working Style: On-site Salary: $20 - $30/hour (DOE) Working Hours: 8-5 Language: Bilingual (English/Japanese... 

GardaWorld Security Services U.S.

Security Officer - Rover Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Officer - Driver! Ready to suit up as a Security Guard - Driver in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us...