Job Description

Job Description

Job Description

Position Summary

We are seeking detail-oriented, experienced individuals to join our Health Information Management (HIM) team. As a member of our team, you'll support patient safety, data integrity, and compliance in a collaborative and professional environment. The HIM Technician II is responsible for maintaining the integrity, accuracy, security, and confidentiality of medical records in compliance with HIPAA and hospital policies. This on-site position supports clinical and administrative operations through advanced knowledge of health information systems, regulatory guidelines, and records management best practices.

Essential Duties and Responsibilities

• Oversees record completion and analysis processes, including physician documentation deficiencies and chart completion tracking.
• Supports coding and billing departments through timely chart assembly and record availability.
• Prepares and responds to audits, subpoenas, and requests for medical records in accordance with regulatory timelines.
• Serves as a department resource for EMR access, chart navigation, and troubleshooting.
• Assists with chart abstraction and data integrity checks to ensure accurate reporting and documentation.
• Participates in departmental performance improvement and compliance activities.
• Assists with onboarding and training of new HIM staff.
• Demonstrates a high level of confidentiality, accuracy, and timeliness.

Knowledge, Skills, and Abilities

• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; meets deadlines; acts ethically and respectfully.
• Maintains professional and courteous communication with staff, providers, and patients.

Communication/Knowledge

• Understands and explains HIM processes clearly; utilizes AIDET principles in all interactions.
• Provides support and education to departments as needed.

Collaboration/Teamwork

• Attends staff meetings; adheres to HIPAA and patient rights policies.
• Participates in safety, emergency, and disaster response procedures.
• Supports a clean, secure, and organized records environment.

Education & Experience

• Minimum of 5 years of HIM experience in a hospital or multi-specialty setting.
• Familiarity with EHR systems (e.g., Meditech, Epic, Cerner) required.
• Experience with release of information, chart analysis, and audit response preferred.
• High School Diploma or GED required. Associate's degree in health information technology or related field preferred.
• RHIT, RHIA, or other AHIMA certification preferred.

At Funtastic Depot, we are Orlando’s premier family fun destination where every day is a celebration! We specialize in creating unforgettable experiences for kids and families, offering the perfect place for birthday parties, school field trips, and group events.

Company Description

At Funtastic Depot, we are Orlando’s premier family fun destination where every day is a celebration! We specialize in creating unforgettable experiences for kids and families, offering the perfect place for birthday parties, school field trips, and group events.

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