Legal Operations Associate Job at Finch, New York, NY

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  • Finch
  • New York, NY

Job Description

About Finch

Finch is a fast-growing legal technology company transforming how personal injury law firms handle pre-litigation. Our services help attorneys streamline client intake, record retrieval, case monitoring, and demand package generation-all powered by automation and best-in-class paralegals. If you are a seasoned paralegal/case manager seeking to take ownership of your career within the personal injury space, Finch is the perfect place to do so!

The Role

We are looking for a Legal Operations Associate to join our growing team. In this role, you will be instrumental in crafting high-quality demand packages for our attorney partners using our proprietary platform by overseeing Al workflows/agents that streamline demand creation. You'll also collaborate closely with our product and engineering teams to provide insights that help refine our legal tech tools.

Responsibilities

  • Prepare comprehensive and persuasive demand packages using Finch's internal platform.
  • Review medical records, billing statements, and other case documents for accuracy and completeness.
  • Apply jurisdiction-specific legal knowledge to adapt demand packages as needed.
  • Collaborate with our technology team to identify pain points and recommend enhancements to our platform.
  • Maintain high levels of accuracy and compliance with partner law firm expectations.

Requirements

  • Minimum 5 years of experience drafting personal injury demand packages at a law firm.
  • Familiarity with at least one major case management system (e.g., Filevine, Litify, Needles, SmartAdvocate).
  • Strong written communication skills and attention to detail.
  • Ability to work independently in a fast-paced environment.

Preferred Qualifications

  • Experience working across multiple states or jurisdictions, specifically in handling motor vehicle claims.
  • Background as a bodily injury adjuster is a nice-to-have but is not required.
  • Experience with pre-litigation strategy and client communication, including medical care management.

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