Job Description

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area

Minimum Requirements:

• Education:

1. High School Diploma, or equivalent

• Licenses & Certifications:

1. Medical Administrative Assistant, preferred

• Work Experience:

1. Minimum of one year of customer service experience, preferably in a medical setting is preferred

• Required Skills, Knowledge, and Abilities

1. Effective communication and interpersonal skills to interact with patients and coworkers 
2. Superior customer service skills
3. A high level of professionalism
4. Experience with medical office software is a plus
5. Reliable transportation and the willingness to comply with the company travel policy
6. Ability to work 12+ hour shifts, stand/walk for long periods, and lift 25 lbs.
7. Must have scheduling flexibility, including weekends and holidays

Pay & Benefits:

• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization

If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!

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