Job Description

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The Westin Tampa Bay is a AAA Four Diamond hotel and boasts a beautiful location on the water with magnificent bay views and amenities. We are located just three miles from Tampa International Airport with easy access to popular attractions and the Westshore business district. Pyramid Global Hospitality is a strong believer in offering our employees work-life effectiveness through practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: full time employees have access to medical and dental insurance to fit your needs, Pyramid Global Learning (you can grow both personally and professionally through on-line webinars and self-study courses), 401k match (let us help you build your financial future), companywide hotel room discounts (who doesn't love to get away), paid time off, employee assistance program (we are here to support you), employee family events (bring the kids!), partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few, and many more, please inquire for more details.

Overview

Responsible for overseeing the financial aspects and daily operations during the overnight shift.

Essential Functions

• Organize the shift, and review and complete the following: remaining reservations, verify that all contingency reports have been run, resolve discrepancies with departments out of balance, verify no-shows and complete a walk report.
• Reconcile daily financial transactions.
• Process guest check-ins and check-outs, handle reservations and ensure accuracy in billing and accounting records.
• Respond to guest inquiries and address any issues that arise during the night.
• Communicate with next shift associates by logging pertinent information through hotel's pass-along system.
• Provide the highest quality of service to guests at all times.
• Perform all other duties deemed necessary by management.

Qualifications

Requirements: able to lift and move items weighing up to 50 pounds. Proficiency with reservation and accounting system. Attention to detail.

Compensation Range: The compensation for this position is $18.00/hr. - $18.50/hr. based on qualifications and experience.

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