Job Description

Responsive Recruiter

Do you like working with your hands? Do you enjoy variety in your work? Do you have a background refinishing tubs or countertops, or a background in commercial painting using HVLP sprayers? We are looking for skilled technicians who take pride in their craft and enjoy solving problems for their customers.

Watch this video to learn more about what we do at Surface Experts.

Our Core Values:

• Serve Others
• Be a Problem Solver
• Trust the Process

Our Mission:

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by saving them time, money and materials (which end up in landfills).

Job Duties and Responsibilities:

• In the Field Daily
• On the jobsite for 2 or more customers daily
• Complete work orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

• Customer Service and Communication
• Display world-class customer service for residents, building owners/managers, and others
• Track and document work progress in our mobile apps
• Communicate with support team and peers regularly

• Follow Repair Process
• Understand and utilize our processes
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Preferred Qualifications:

• Experience working with your hands - This could be in construction, manufacturing, painting, or auto body work
• Experience working in facilities maintenance can be a big plus, but is not required
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
• Willingness to commit to learning new skills that may take months to master.

What We Value:

• Attention to detail
• Enjoy working with a team
• Ability to manage your own schedule
• Customer service experience
• Excellent work ethic

Compensation: $28.00 - $32.00 per hour

About Surface Experts:

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission:

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision:

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values:

Serve Others:

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver:

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process:

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

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