Patient Service Representative I Job at University Hospitals, South Euclid, OH

amlaR2N1NTdqaDJ5SjdLSE4rSis3YXEyc0E9PQ==
  • University Hospitals
  • South Euclid, OH

Job Description

Job Description

Description

What You Will Do

 

  • Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
  • Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations as needed.

Additional Responsibilities

 

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

 

  • High School Equivalent / GED (Required)

Work Experience

 

  • 1+ years related experience as a Secretary/Receptionist (Preferred) and
  • Customer service experience preferably in the medical field. (Required)

Knowledge, Skills, & Abilities

 

  • Typing skills – 30 wpm. (Required proficiency)
  • Excellent verbal/communication skills. (Required proficiency)
  • Detail oriented. (Required proficiency)
  • Basic computer knowledge. (Required proficiency)
  • ICD9 coding and medical terminology. (Preferred proficiency)

Physical Demands

 

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely up to 20 lbs
  • Carrying Rarely up to 20 lbs
  • Pushing Rarely up to 20 lbs
  • Pulling Rarely up to 20 lbs
  • Climbing Rarely up to 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

Travel Requirements

 

  • 10%

Job Tags

Work experience placement,

Similar Jobs

HCA HealthONE Swedish

Medical Laboratory Scientist or Technician Job at HCA HealthONE Swedish

 ...below midpoint of the range. Introduction Do you want to join an organization that invests in you as a(an) Medical Laboratory Scientist or Technician? At HCA HealthONE Swedish, you come first. HCA Healthcare has committed up to $300 million in programs to support... 

Net2Source (N2S)

Customer Success Specialist Job at Net2Source (N2S)

 ...Job Description Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement... 

PetSitter.com

Pet Sitter Wanted - Join As A Pet Sitter In Jacksonville, Il Earn $15/Hour Caring For Furry Friends! Job at PetSitter.com

 ...important that you have a genuine passion for pets and can commit to ensuring their well-being and happiness while I'm away.I offer $15 per hour for your time and dedication. If you have experience with dogs and are interested in this pet sitting opportunity, please feel... 

Infotree Global Solutions

Customer Service Representative Job at Infotree Global Solutions

 ...Mexican and Puerto Rican spanish dialects work really well in this role. Candidate...  ...attend ~ 4 week instructor led training Monday through Friday in the office. Hybrid Schedule: In Office...  ...to complete successful work from home environment. PURPOSE OF THE JOB... 

Inergroup Insourcing Solutions

1st Shift Warehouse Associate - Hiring Immediately Job at Inergroup Insourcing Solutions

 ...Start Your New 1st Shift Warehouse Job This Week! Immediate Starts Available! Are you looking for a steady, long-term job where you can start right away?...  ...Entry-Level - We Train You! No previous warehouse experience? No problem! If you're a motivated and reliable individual...