Job Description

Overview Pharmacy Technician – Freedom Fertility - Remote, AZ Join to apply for the Pharmacy Technician – Freedom Fertility - Remote, AZ role at Freedom Fertility | VFP Pharmacy Group by Evernorth This is a full-time work from home position that must reside within the state of Arizona. Responsibilities Associate prescription images to patient profiles and create patient profiles in system if needed. Prepare prescriptions for processing, including assessing validity of prescription. Manually route orders to appropriate stage for processing, validation or clarity from Doctors’ offices, insurances and/or patients. Accurately enter prescriptions into our system, run test claims, and support patients with their medication orders to ensure claims are processed and dispensed accurately. Associate and add insurance/discount program information to patients or specific medication, including setting up coordination of benefits. Resolve rejections and update patients on any delays in processing accordingly. Interact directly with healthcare providers and insurance companies. Research issues with pharmacists and doctors’ offices and provide guidance to patients about medication coverage. Respond to incoming calls from patients with questions about prescriptions and coverage, including copays, and setting up patient-driven medication refills. Complete multiple tasks with attention to detail and customer service, including documenting information in the system. What You Need To Do The Job High School Diploma, or GED required. Relevant experience or a willingness to learn. Valid National Pharmacy Technician certification is required. Valid Arizona State pharmacy technician license is required. Microsoft Office proficiency and data entry skills. Basic math skills (addition/subtraction/multiplication). Strong attention to detail, accuracy, and quality. Excellent verbal and written communication skills. Must reside within the state of AZ. Experience working with prescription claims and knowledge of rejections is helpful. Ability To Work a Rotating Work Schedule 6 AM - 2:30 PM, 2 days/week AZ Time 7 AM - 3:30 PM, 2 days/week AZ Time 9:30 AM - 6 PM, 1 day/week AZ Time There is also a Saturday shift of 6 AM - 3 PM AZ Time which happens about every 4-5 weeks. Schedule may change during daylight savings time. What We Offer Day 1 medical insurance 401(k) plan with employer match Paid Time Off Competitive Benefit package Growth and Advancement opportunities Note We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection. A mobile or hot spot environment is not acceptable. If you will be working at home, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10 Mbps download/5 Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email SeeYourself@cigna.com for support. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. #J-18808-Ljbffr Freedom Fertility | VFP Pharmacy Group by Evernorth

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