Job Description

Be among the first 25 applicants

Job Overview

The Division of Safety and Facilities seeks a Police Dispatcher to manage the operations of the police communications center for the GW Police Department. The dispatcher will maintain and monitor communications with university police officers via radio and telephone, oversee emergency telephone lines and alarm systems, evaluate the severity of transmissions, and dispatch officers and ambulance crews to incidents on and off campus. The role also requires coordination with local district forces, participation in the Campus Crisis Communications Team, monitoring video surveillance, and serving as the primary source of general campus information for the public. The position may call for extended hours during emergencies.

Responsibilities

• Complete required certifications and ongoing training for all dispatcher duties.
• Direct calls to appropriate GWPD personnel and dispatch officers to incidents, alarms, requests for assistance, or emergencies on campus.
• Dispatch campus ambulance crews for medical emergencies occurring on and off campus.
• Monitor campus facility alarms and the GW Personal Alarm Locator software.
• Utilize specific law?enforcement systems that require a background check.
• Maintain and monitor radio and telephone communications with university police officers.
• Monitor university emergency telephone lines and fire, intrusion, and panic alarms.
• Evaluate transmission severity and take appropriate action in both emergency and non?emergency situations.
• Coordinate with local district forces, including the District of Columbia Fire and Police Departments, during emergency situations.
• Contact members of the Campus Crisis Communications Team when necessary.
• Monitor the video surveillance system and provide general campus information to the public.
• Perform other related duties as assigned by the Police Sergeant.

Minimum Qualifications

• High school diploma or GED plus one year of relevant professional experience, or a Bachelors degree or higher in a related field.
• For a Senior Dispatcher, high school diploma or GED plus three years of relevant professional experience.
• Degree must be conferred by the start date of the position.
• Equivalent combination of education, training, and experience may substitute for the required education.

Preferred Qualifications

Not specified.

Personal Characteristics

• Commitment to GWs values.
• Integrity, honesty, and the highest ethical standards.
• Passionate, collaborative, strategic, and willing to roll up sleeves.
• Independent worker, self?starter, high energy, and initiative?driven.
• Accountable and ownership oriented.
• Clear, direct communicator who prioritizes organizational interests.
• High responsiveness and strong practical judgment.
• Ability to work in a fast?paced, high?growth environment.
• Respectful collaboration with faculty and staff.
• Trust?building and credibility with institutional leadership.
• Seeks win?win solutions and fosters collaboration.
• Flexible, receptive to change, and positive can?do attitude.

Job Details

• Campus Location: Mount Vernon, DC
• College/School/Department: Division of Safety and Operation
• Family: Safety and Facilities
• Sub?Family: Campus Police Operational
• Level: Level 2
• Full?Time: 40 hours per week
• Work Schedule: Rotating shifts
• On?site status: Essential onsite
• Telework: None
• Required background check: Criminal history screening, education/degree verification, social security trace, sex offender registry search.
• Job Open Date: 10/27/2025

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Job Tags

Similar Jobs