As a Racebook Cashier, you will be the go-to expert for guests eager to place thrilling wagers on sporting events from around the world! Your enthusiasm for delivering exceptional customer service and your expertise in cash handling will elevate the guest experience, creating unforgettable moments for our patrons. Whether you possess sportsbook experience or are eager to learn, if you’re ready to thrive in a dynamic and fast-paced environment, we invite you to join our team and become an integral part of the excitement! The day-to-day duties include writing, verifying, and making payments on tickets for race and sports wagers in accordance with department policy and procedures and ensuring compliance to applicable jurisdictional gaming statutes and regulations; maintaining a cash bank for your shift, accepting payment and making correct change when necessary; making payments on winning tickets accurately and timely; verifying tickets and payoffs; maintaining and reconciling bank for assigned shift following established cash-handling policies and procedures; explaining wagering rules, including betting lines and odds, and procedures to guests; ensuring the protection of customer’s rewards and adherence to credit lines; and notifying management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. The ideal candidate has a High School Diploma, GED or equivalent, with cash-handling and customer service experience preferred. Benefits include wellness incentive programs, access to company discounts, free meals and parking, healthcare, financial and time off benefits, and professional and personal development opportunities.
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