Job Description

Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.  

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.  

Where you will work: Dallas, TX

A Day in the Life of the Supervisor, Construction:

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• Works with the Operations Manager to facilitate build plan objectives and manage expectations. Assigns and sets weekly targets for and monitors the construction activities of the Construction Coordinators, Broadband Network Fiber Technicians, Utility & Permit Coordinator, and Contractors.
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• Reviews and approves all JCE’s and invoices. Reviews and checks all prints, BOM’s, permits, QC sheets, and forwards all JCE’s to Corporate for final processing approval.
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• Verifies OSP facilities through regular field inspections of work, ensuring job folders are current, processing of damage claims, and feedback from Ops.
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• Ensures invoices, material usage, As-Built maps and job closings are correct and processed on time. Monitors OMNIA walkouts and Cronus orders.
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• Ensures Construction Coordinators, Broadband Network Fiber Technicians and contractors, follow safe and approved standards of work practices and have necessary craft, skills, and tools.
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• Maintains strong relations with Retail, Enterprise & Wholesale Departments, to ensure mutual cooperation through the project management cycle of all works in progress from beginning to completion.
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• Drives a company vehicle in the course and scope of performing duties.
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• Other duties as assigned.
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What You Bring to the Table:

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• Experience: 5 years or more of management experience in telecommunications-related services
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• Experience in managing diverse environments, budgets & preparation forecasting, supervision of capital and expense budgets
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• Strong PC, math, Microsoft Project, Word, Excel, and verbal and oral communication skills
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• Experience in broadband construction techniques and RF / Fiber design
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• Proven leadership ability to evaluate, train and motivate staff
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• Experience in dealing with internal and external (public utilities, city and local government agencies) customers
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• Valid driver’s license and satisfactory driving record per Fleet policy
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Physical Requirements:

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• Ability to lift up to 75 lbs
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• Standing and walking for extended periods of time
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Education and Certifications:

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• High School Diploma or equivalent
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We are Proud to Offer an Astounding Benefits Package

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• 401k retirement plan, with employer match
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• Insurance options including: medical, dental, vision, life and STD insurance
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• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
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• Floating Holiday: 40 hours per year
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• Paid Holidays: 7 days per year
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• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
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• Tuition reimbursement program
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• Employee discount program
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*Benefits listed above are for regular full-time position

Mission Statement

*Take Care of the Customer
*Take Care of Each Other
*Do What We Say We Are Going To Do
*Have Fun!

Diverse Workforce / EEO:

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

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