Job Description

ABOUT THE COMPANY

At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism.

ABOUT THE ROLE

As a Talent Manager at STAFFED INC., you will lead the strategy and execution of our talent acquisition efforts, ensuring we attract, engage, and retain top-tier candidates across hospitality, retail, and event staffing. You’ll be responsible for driving recruitment processes, building scalable pipelines, and elevating the candidate experience—all while staying aligned with our ‘People first’ values. In this role, you’ll work cross-functionally to support business needs, develop talent initiatives, and ensure our workforce reflects the diversity and excellence our clients expect. You’re not just filling roles—you’re shaping the teams that power our success. This position is ideal for someone who sees talent as the foundation of growth and believes that every great hire starts with a meaningful connection.

RESPONSIBILITIES

Talent Recruitment and Management:

• Maintain and manage the company's applicant tracking system (ATS) to ensure accurate records and seamless tracking.
• Oversee full-cycle recruitment efforts including but not limited to; sourcing, screening, interviewing, presenting, and selecting candidates across various platforms and networks.
• Partner with leadership and sales to anticipate staffing needs based on seasonal demand, upcoming events, and business growth goals.
• Serve as the primary contact for event field staff to ensure questions are answered accurately.
• Work closely with Account & Sales Managers to ensure lookbooks are collated in a timely manner for client review.
• Oversee staff bookings, ensuring staff are well-prepared, properly briefed, and perform their roles effectively.
• Establish systems and protocols for last-minute bookings, call-outs, and event staffing emergencies to ensure reliable client delivery.
• Conduct post-event follow-ups with talent to gather feedback and assess talent experience.
• Evaluate and refine recruitment strategies to continuously improve talent acquisition processes.
• Build, lead, and mentor a team within our part/full-time workforce, aligning them with company values and goals.
• Ensure compliance with employment laws, diversity hiring initiatives, and best practices throughout the hiring process.
• Track, analyze, and report on recruitment metrics and field pipeline data to leadership, identifying trends and areas for improvement.

• Collaboration with People Department on various needs, including but not limited to:
• Onboarding & Orientation: Ensure smooth onboarding for new hires, including necessary documentation, compliance, and culture integration.
• Talent Engagement & Communications: Foster strong relationships with talent and ensure consistent, transparent communication.
• Training (Team Leads, Hospitality, Captains) & Upskilling: Support training initiatives for Team Leads, Hospitality Staff, and Captains, ensuring the workforce is trained the STAFFED INC way.
• Time & Attendance: Partner with the team to track attendance and resolve any scheduling concerns.
• Performance Tracking: Monitor and assess employee performance.
• Compensation & Benefits: Work closely with HR to ensure staff are aligned on company compensation and benefits.
• Payroll Support (as needed): Audit staff event times to ensure accurate compensation for employees.

QUALIFICATIONS

• 6+ years of professional experience in full-cycle staffing and recruitment for permanent and/or temporary roles, with a strong preference for candidates who have experience in the hospitality industry.
• Availability, flexibility, and willingness to travel for projects in target markets throughout the US based on onsite needs.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Proven Leadership Experience : Demonstrated experience leading teams, particularly in staffing, recruitment, hospitality, fashion & retail, and event settings.
• Innovative Recruitment Strategies : Expertise in developing and implementing innovative staffing strategies to attract top talent.
• Financial Acumen : Understanding of budgeting and cost management in relation to staffing and events.
• Cultural Competency : Ability to work effectively in a diverse environment, understanding the nuances of different cultures and backgrounds.
• Tech-Savvy : Proficiency in advanced staffing technologies and platforms, including forward-thinking recruitment tools.

PREFERRED SKILLS

• Strong Communication Skills: Ability to communicate clearly and effectively with clients, candidates, and team members.
• Organizational Abilities: Skilled in managing multiple tasks and priorities efficiently.
• Problem-Solving Skills: Ability to identify and resolve issues proactively.
• Customer Service Orientation: A strong focus on client and candidate satisfaction.
• Teamwork and Collaboration: Ability to work well within a team, supporting colleagues and leadership.
• Adaptability: Comfortable with fast-paced environments and capable of adapting to changing demands.
• Attention to Detail: Precision in handling administrative and operational tasks.
• Technical Proficiency: Familiarity with CRM systems, applicant tracking systems, and standard office software.
• Passion for fashion, hospitality, events, and luxury services.

PAY RANGE AND COMPENSATION PACKAGE

• STAFFED INC. Recruitment Commission Structure
• Comprehensive Healthcare Benefits (Medical, Dental, & Vision)
• Health Care FSA
• Commuter benefits
• Paid Time Off (PTO)
• Hybrid (Remote + In-Office) Work Schedule

EQUAL OPPORTUNITY EMPLOYER

Diversity, equity, and inclusion are at the center of what we do. We are committed to fostering a workforce that feels empowered and valued, not regardless of, but in celebration of identity and background. We understand the importance and impact of bringing different ideas and perspectives to the conversation while serving clients and engaging in partnerships within various industries.

We not only embrace diversity and inclusion, we thrive on it. Our goal is to continue building a team where members of different views, skills and passions, can show up to work authentically as themselves. Our approach is to equip our teams with the best training and resources to excel in whatever role they are in - supporting an inclusive and diverse environment.

DISCLAIMER

The duties and responsibilities described in this job description are not a comprehensive list.

Additional tasks not listed above may be assigned and the scope of the job may change as necessitated by business demands.

While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

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