Technical Service Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to the Operations Development Manager, Ports SE. Your role and responsibilities In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also communicate proactively with both the customer and ABB sales teams to understand customer needs and seize business opportunities for service growth. The Ports Technical Support Engineer (SE) plans and executes, with minimal guidance, complex technical field assignments involving installation, modification, testing, inspection, or repair of company products and equipment. The SE may coordinate work with other groups to meet customer commitments. As the primary contact with the customer's operations personnel, the SE may also recommend operational improvements and customer service enhancements. The role is primarily remote, supporting the Process Automation, Marine, and Ports Division. Key responsibilities include: Providing technical support and problem-solving in your expertise area via remote or on-site service. Developing, marketing, or manufacturing new Service offerings based on customer requirements. Providing technical consulting to management and customers. Identifying new sales opportunities and communicating effectively with customers and sales teams to promote service growth. Our team is dynamic, talented, and high-performing, offering an environment where you can thrive. Qualifications for the role Bachelor's Degree in Engineering or a related technical field (preferred but not required). At least 5 years of experience with drives and PLC/process control systems. Familiarity with motors and medium-voltage power distribution. Experience with port/container crane environments and procedures is preferred. More about us The Marine & Ports Division offers integrated systems and solutions that enhance vessel and terminal operations, focusing on flexibility, reliability, and energy efficiency. We support decarbonization efforts and improve profitability and sustainability across the vessel lifecycle, using ABB Ability software and global operations centers to optimize fleet management and terminal operations. We value diversity and encourage applications from all backgrounds. Join us to make an impact globally. Visit to learn more about our solutions and #MyABBStory. ABB is an Equal Employment Opportunity and Affirmative Action employer, committed to creating an inclusive environment for protected Veterans and Individuals with Disabilities. We consider all qualified applicants without regard to sex, marital status, citizenship, age, race, ethnicity, religion, national origin, disability, veteran status, or any other protected characteristic. For more information on your EEO rights, visit: EEOC Rights . Applicants may request to review the plan of a specific ABB facility or accommodations for disabilities by contacting HR at 1-888-694-7762 or US-AskHR@abb.com. Resumes should be submitted through the official application process. Estimated annual salary range: $75,800 to $140,800. For more benefits, visit MyBenefitsABB.com. #J-18808-Ljbffr ABB Inc.
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