Job Description

Job Description

Overview:

Innovation Mortgage is a fast-growing mortgage brokerage in Farmington Hills, MI. We’re looking for a motivated, coachable Loan Officer Assistant (LOA) who is ready to learn, grow, and build a rewarding career in the mortgage industry. No experience is required, we train you from the ground up and pay for your NMLS licensing.

What You’ll Do:

• Make outbound calls to exclusive/pre-qualified leads
• Learn from experienced Loan Officers and leadership
• Support daily operations related to mortgage qualification & client engagement
• Build rapport with clients and gather initial loan information
• Manage follow-ups, notes, and pipeline activity
• Contribute positively to a collaborative, high-energy office environment

What We Offer:

• Full training, no mortgage experience needed
• NMLS licensing preparation + licensing fee paid
• Clear career path from LOA to Licensed Loan Officer
• Ongoing mentorship and coaching
• Fun, supportive office with break areas, snacks, and games
• Competitive compensation with growth potential

What We’re Looking For:

• Coachable, driven, and competitive
• Strong communication & customer service skills
• Comfortable on the phone and motivated by goals
• Ability to work on-site in Farmington Hills, MI
• Spanish-speaking preferred (not required)

Top Skills:

Coachable • Communication • Customer Service • Lead Generation • Sales Support • Phone Skills • Active Listening • Organization • Time Management • Adaptability • Team Collaboration • Professionalism • Spanish (Preferred)

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