Job Description

Overview Loss Prevention Officer II, 1st shift at New Balance. Job Mission As a Loss Prevention Officer II, you will serve a critical role in the company’s success and ensure the safety and security of our associates, customers, and property. In this corporate security role, you will manage risk assessments, implement and enforce security protocols, and coordinate responses to incidents or threats. This role often involves collaborating with internal departments and external vendors where customer service is critical. Strong leadership, analytical thinking, flexibility and crisis management skills are essential for success in this position. Major Accountabilities Respond to local incidents in person, make critical decisions, and control situations. Incidents may include but are not limited to medical emergencies, threats, trespassing, burglaries, theft, natural disasters, and facility alarms. Maintain oversight of all security programs such as photo ID enforcement, parking, visitor management, emergency evacuation planning, security and safety observations, confidential material destruction, safety audits, and facility patrols. Maintain video management system software. Quickly access video for 100+ locations for live monitoring, recorded video playback, video archiving, and export to portable media. Assist with internal and external investigations, conduct regular video review and document matters of concern. Assist with oversight and responses to local satellite offices, and other properties. Liaise with facilities and other Corporate Services teams, as well as local retail staff and retail LP team members. Requirements for Success Minimum 3-5 years of security or technology-based experience and/or AS college degree. Experience with a corporate office environment is desirable. Customer service experience is required. Experience with security systems operations, including access control programs, CCTV video management programs and Microsoft suite is required. Maintaining a valid drivers’ license, vehicle, First Aid/CPR certification, and an on-call phone are required. Benefits and Schedule Regular Associate Benefits: New Balance offers a comprehensive traditional benefits package including medical insurance, dental, vision, life insurance and 401K, plus perks like online learning, tuition reimbursement, student loan support, mentorship programs, lifestyle reimbursement, vacations, holidays, and parental leave. Temporary associates: medical, dental, vision insurance and associate discount. Part-time associates: 401k, short term disability, lifestyle reimbursement, and associate discount. Flexible Work Schedule with in-office presence three days per week (Tuesday, Wednesday, Thursday) and Work from Anywhere (WFA) for four weeks per year. Equal Opportunity New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information and/or veteran status. #J-18808-Ljbffr New Balance

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