Job Description

Job Title: Medical Receptionist Discovery Senior Living is a leading healthcare provider dedicated to delivering exceptional patient care and services. Our team of professionals is committed to ensuring a seamless and positive experience for our patients. We are currently seeking a motivated and organized Medical Receptionist to join our front office team. Job Summary: The Medical Receptionist will be the first point of contact for patients and visitors. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will be responsible for managing patient scheduling, handling inquiries, and ensuring that office operations run smoothly. Key Responsibilities: - Greet and welcome patients and visitors in a professional and friendly manner. - Answer phone calls, respond to inquiries, and schedule patient appointments. - Verify patient information and update records as necessary. - Manage the check-in and check-out process for patients using electronic health record (EHR) systems. - Coordinate and confirm patient appointments, including follow-ups and reminders. - Collect and process payments, including copays and other fees. - Assist with insurance verification and pre-authorizations as needed. - Maintain a clean and organized reception area. - Handle incoming and outgoing correspondence and assist with office administrative tasks. - Support medical staff by assisting with patient flow and preparing patient charts. - Adhere to confidentiality and security protocols according to HIPAA regulations. - Perform other duties as assigned by management. Qualifications: - High school diploma or equivalent; additional certification in medical office administration is a plus - Proven experience as a medical receptionist or in a similar administrative role within a healthcare setting. - Familiarity with medical terminology and EHR systems; experience with Point Click Care is preferred. - Excellent verbal and written communication skills. - Strong organizational abilities and attention to detail. - Ability to multitask and manage time effectively in a busy environment. - Customer service-oriented with a compassionate and professional demeanor. - Proficient in Microsoft Office Suite and basic office equipment. *Must have 1-2 years of medical receptionist experience.  Benefits: - Health, dental, and vision insurance. - Paid time off and holidays. - Retirement plan options. - Opportunities for professional development and continuing education. Discovery Senior Living is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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