Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. Requirements include a high school diploma or equivalent, ability to walk and/or stand for the entire work shift, ability to lean, bend, stoop, crouch, reach above shoulders and below knees, ability to lift up to 5 lbs., occasional lifting of materials up to 32 lbs. and rarely 50 lbs., fine motor coordination, depth perception, and ability to hear equipment from a distance. Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear. One or more years minimum experience working in a customer or patient facing role is helpful.
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