Job Description

Pay based on experience | Requires flexibility to work various shifts

Potawatomi Casino Hotel (PCH), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues. In addition to being the premier entertainment destination in the Midwest, PCH sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.

PCH operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do. While carrying out the job duties listed below, the Poker Floorperson contributes to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.

Principal Duties and Responsibilities (*Essential Functions)

1. *Assist department management in the efficient operation of all Poker tables on an assigned shift.
2. *Observe tables, guests, and dealers, to ensure protection of Company assets.
3. *Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
4. *Check bank roll from previous shift to ensure accuracy; assist Poker Management in physical count of bank roll at shift change.
5. *Ensure that all games move at an appropriate pace.
6. *Track guests length of play and average bet.
7. *Inform Poker Manager of all noteworthy, suspicious, or unusual activity. Facilitate the flow of information throughout the casino.
8. Perform poker room accounting procedures and administrative tasks.
9. Promote positive customer relations.
10. Maintain knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as the Company’s internal controls, policies and procedures.
11. Ensure full compliance with departmental Internal Controls, policies, procedures, regulations.
12. Perform other duties as assigned.

Job Qualifications

1. High School diploma or equivalent and 1 year of experience dealing Poker or Table Games are required.
2. The ability to successfully achieve Poker Tournament Director Association (TDA) certification within 90 days.
3. Office skills must include the ability to use standard office equipment and basic computer skills.
4. The ability to maintain discretion in handling confidential information.
5. The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups.
6. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
7. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull or move objects up to 20 pounds on a regular basis and up to 50 pounds with assistance occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Job Tags

Similar Jobs