Job Description

Job Description

Job Description

We are seeking a Telephone Sales person to join our team! You will make sales calls and help customers by providing product and service information on the phone. You will also assist in the office's day-to-day activities. We are a computer and medical vocational training institute in Midtown Manhattan and Elmhurst, Queens.

Responsibilities:

• Handle customer inquiries
• Do telephone sales
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assist customers in completing applications and forms for admission
• Follow up with the customers to gather missing information.
• Regular follow-up with customers
• Assist in the office's day-to-day activities
• Create and edit required documents using Microsoft Office

​ Qualifications:

• Previous experience in customer service, sales, or a related field is a plus, but not required.
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Strong appointment setting, interviewing, and closing abilities
• Strong organizational skills and technical proficiency
• Good phone skills
• Bilingual is a plus.
• Strong desire to help others achieve their personal goals
• Must be able to have a flexible schedule as needed
• Receptive to coaching and critical feedback

Salary commensurate with documented experience
Opportunities for advancement

Company Description

At Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs.

We are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions.

Company Description

At Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs.\r\n\r\nWe are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions.

Job Tags

Work at office, Flexible hours,

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